SPK Fatigue Modeler – Privacy Policy

Effective Date: November 19, 2025

1. Introduction

SPK Fatigue Modeler ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our fatigue-modeling platform.

2. Information We Collect

We may collect the following categories of information:

Personal Information:

Name, email address, organization, and account credentials.

Operational Data:

Work schedules, shift patterns, personnel identifiers, and other operational information you upload for fatigue analysis. You retain full ownership of all operational data provided.

Usage Data:

IP address, device information, pages viewed, access times, and interaction patterns.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the fatigue-modeling platform
  • Generate fatigue-risk assessments and operational insights
  • Enhance user experience and system performance
  • Communicate with you regarding updates, support, or service notifications
  • Maintain system integrity, security, and compliance

We do not sell your data and do not use operational data for any purpose other than fatigue modeling.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, access controls, and audit logging. However, no method of electronic transmission or storage is completely secure.

5. Third-Party Service Providers

We may engage third-party vendors for hosting, analytics, communications, and customer support. These providers act as subprocessors, are bound by confidentiality obligations, and may access your data only to perform services on our behalf.

A current list of subprocessors is available upon request.

6. Data Retention & Deletion

We retain your data only as long as your account is active or as required to deliver the service. You may request deletion of personal or operational data at any time by contacting us.

7. International Data Transfers

If you access our service from outside the United States, you acknowledge that your information may be processed and stored in the United States or other jurisdictions with different data-protection laws.

8. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted with an updated effective date.

10. Contact Us

For questions or requests regarding this Privacy Policy, please email us at privacy@forthillgroup.com.